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Service and Support Applications 11% Section Objectives Describe the capabilities of case management. (for example: case, case assignment rules, and...
Sales and Marketing Applications: 12% Section Objectives Given a scenario, identify the capabilities and implications of the sales process. (for...
Object Manager and Lightning App Builder: 20% Section Objectives Describe the standard object architecture and relationship model. (for example:...
Configuration and Setup: 20% As I work towards obtaining my Salesforce administrator certification, I am writing a series of blog posts to document...
